Easter shopping must be done on Saturday.  The baskets need to be filled; I need to think about the ham, the family and scheduling...

So many times I meet folks who cannot or choose not to know their customers. You know the old saying, “If it ain’t broke,...

The Bath area is getting to be an eagles’ nesting place. A couple years ago, I believe, there was a bald eagle up by...

How do you like this warmer weather we’re having? It’s not spring yet, but this is a good introduction to it. Maybe March will...

Shopping weekends never leave me at a loss for a customer service story. I walked into a boutique store looking to talk with the...

It was plenty windy on Monday, but I didn’t hear of any trees or power lines down.  Thank goodness for that! More than six...
Gab Over the Fence by Pete G. Ossip

It’s good to be back home again! Vacations are nice for a while and then things get a little boring – not seeing anybody...

This past weekend I decided to go see the movie the Founder.  I have always loved reading and watching true stories.  The movie, starring...

by Carol Ritter Are you an expert? Do you know something that no one else knows? Who decides whether you are an expert or not?  The...

by Carol Ritter This is one list most restaurants don’t want to be on.  As I read through the two lists that highlight why restaurants...