The International Olympic Committee was created on June 23, 1894. The first Olympic Games of the modern era opened in Athens on April 6,...

I have written about the worst customer service in the world, but it’s time to move on to the best customer service in the...

I learned this week that there are a dozen facts about Starbucks that you may not know. Here are six examples of why they...

by Carol Ritter I didn’t have to look for ideas for this week’s article. I was in a hotel lobby early in the morning, and...

Did you ever meet the entrepreneur who complains about cash flow? They could be their own worst enemy. Whenever someone says that they don’t...

by Carol Ritter One of my friends just opened a new business and business has been booming. It is too soon to measure the success,...

by Carol Ritter Did you ever have an opportunity come across the plate that you were too afraid to take a swing at? The opportunity...

by Carol Ritter Chipotle’s CEO, Steve Elis, decided to rectify his brand image problem in order to rebuild trust with the public after people in...

by Carol Ritter Researchers at Yale, using chocolate as their study material, recently concluded that chocolate tastes better when two or more people are eating...

by Carol Ritter I had the chance to read a Dr. Seuss novel to elementary school students in Bethlehem last week, for “Dr. Seuss Read...